Fathima Books Centre

#219, AKM Road, Eravur 03, Sri Lanka

Frequently Asked Questions

Please read our FAQ before sending us a message.

We use Speed Post services from Sri Lanka Post. Delivery charges are dynamically calculated at checkout based on the total weight of your order and your delivery location. You will see the exact shipping cost before confirming your order. For orders within Sri Lanka, typical delivery time is 2–4 working days.

Currently, we support the following payment methods:

  • Bank Transfers
  • Cash on Delivery (COD)
  • PayHere (Visa, MasterCard, mobile wallets, and more)

We are working on integrating additional payment options in the near future to make your shopping experience even more convenient.

Your privacy and data security are very important to us. We only collect the information necessary to process and deliver your order, such as your name, address, and contact details. We do not store or share sensitive personal data.

Payments made through PayHere are processed on a secure, encrypted platform, ensuring your financial information remains protected. We follow standard best practices to safeguard your data at all times.

Once you place your order, you will receive an order confirmation email immediately. Orders placed before 8:00 PM on a working day will be packed and shipped on the next working day.

As soon as your order is dispatched, you’ll receive a shipping confirmation email with tracking details (if applicable), so you can follow your package until it reaches you.

Yes, you will receive a digital invoice via email shortly after placing your order.

If you need a printed (written) invoice, you can request one through WhatsApp, and we’ll be happy to include it with your delivery or arrange for pickup.

Send us an email